Ed Kit shares testing story about airline seats

Ed Kit shares testing story

“One of the big airlines had a new discount in place to sell a block of seats at a special rate. They told agents nationwide that this program was now available. It was a fairly small change so they didn’t bother to test it. There was the proverbial one line of code, an “if” clause, that was programmed wrong.”…”They sold none of those seats for three or four months and lost over $50 million in revenue.”

Ouch!

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